Non violent communication is a system designed to help one apply these principles in daily life. It consists of four basic steps that one can use when attempting to communicate with others, particularly in a difficult situation.
The basic four-step process is:
1) making a pure observation without judging,
2) identifying a feeling within yourself, 3) finding the human need behind the feeling, and
4) formulating a request (not a demand). I will add a fifth step as well, which is to ask for feedback.
I find that if one actually follows these steps, it will drastically improve your communication skill with everyone. You will find you will be far more effective and will not “turn off” people nearly as much.
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